UnikTek FZ LLC ("we," "us," or "our") operates a suite of digital products, including mobile applications (such as ENG2MM Keyboard, UnikTek UAE MM, Nemo Escape and Ras Al Khaimah Delivery) and web services. We are committed to protecting your privacy in accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).
1. Information We Collect
The data we collect depends on the specific service you are using:
Account Data: If you sign in (e.g., via Google OAuth2), we collect your name, email address, and profile picture.
Location Data (Delivery Services Only): For logistics and delivery apps, we collect precise GPS coordinates to facilitate pickup and drop-off.
Input Data (Keyboard Applications): Our keyboard applications are designed to process text locally on your device. We do not transmit your keystrokes or personal content to our servers unless explicitly stated for specific features (e.g., voice-to-text).
Device & Usage Data: Standard analytics regarding device type, operating system, and app performance to help us improve stability.
2. How We Use Your Data
Your data is processed only for the following purposes:
To provide the core functionality of the requested service (e.g., delivering parcels, translating text, or displaying community info).
To authenticate your user account.
To comply with legal obligations in the United Arab Emirates.
To improve the technical performance and security of our applications.
3. Data Sharing
We do not sell your personal data. We share information only when necessary to provide the service:
Service Providers: With third-party partners who facilitate our operations (e.g., payment processors like Ziina, or independent delivery riders for logistics services).
Legal Requirements: If required by UAE authorities to comply with applicable laws.
4. Your Rights (PDPL 2021)
Under UAE law, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request the deletion of your account and associated data.
Object to or restrict the processing of your data.
5. Children's Privacy
Our services are generally not intended for individuals under the age of 13. We do not knowingly collect personal data from children in compliance with the UAE Child Digital Safety Law.
6. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact us.
UnikTek FZ LLC
License No: 47014921 Email: support@uniktek.tech Location: Ras Al Khaimah, United Arab Emirates